Case Management Services

A woman counselling another woman.

Case Management Services offer short-term, intensive assistance for victims of a crime or sudden tragedy who experience multiple barriers to accessing services, are at high risk of violence, or who qualify for immediate financial support.

Case management services are tailored to the needs of each individual. Services offered may include:

  • Emotional support
  • Systems of advocacy
  • Financial assistance (limited eligibility)
  • Safety planning
  • Personal safety devices (limited eligibility)
  • Accompaniment
  • Assistance with accessing a wide range of programs, services, and resources
  • Assistance in navigating bureaucracies (Toronto Community Housing, Ontario Disability Support Program, Ontario Works, child care services, legal services and Toronto Police, etc.)

Victim Quick Response Program (VQRP+)

The Victim Quick Response Program+ (VQRP+) is delivered by Victim Services on behalf of the Ministry of the Attorney General's office and is designed to assist victims of the most violent crimes who require immediate financial assistance that cannot be obtained through other sources.

Eligible victims of homicide, attempted murder, serious assault, domestic violence, sexual assault, human trafficking, and hate crimes have access to limited financial assistance. Eligibility has been determined by the Ministry of the Children and Community Social Services and we apply on behalf of victims and their families.

This program is designed to fill the gap between when a crime occurs and when the victim receives longer-term support services.

To learn more about the Case Management Services Program, contact us today.

24 Hour Crisis Line:

(416) 808-7066

Have you been a victim of crime or sudden tragedy?
We are here to help.

Will You Join Us?

Four ways to take action.